Login.gov is still 'vital' despite setbacks, GSA official says
In a Thursday keynote, Sonny Hashmi talked about the future plans for the single sign-on following a bombshell watchdog report about the program in March.
SSA says it will offer data matches to government benefit programs
The Social Security Administration offers data validation services for the financial services sector. It now says it plans to offer similar verification services to government benefit programs.
FDA seeks industry support to develop standardized data ‘supersets’
The Food and Drug Administration is set to launch new pilot projects that aim to improve data interoperability and analysis across the public health community.
DHS wants answers on how well digital identity systems work
The Science and Technology Directorate is moving forward with another round of testing for its remote identity validation technology demonstration.
Lawmakers have questions about online passport renewal
Members of Congress are hearing it from constituents on long waits to renew passports and want more info about an online option.
Federal CIO says IDEA Act guidance coming this summer
Clare Martorana discussed the challenge of building out specific steps to get government agency websites to adopt common standards.
IRS will test government-run free file system in 2024
The move could presage the large-scale deployment of free, government-furnished online tax prep services.
Labor Department tests new identity options for accessing unemployment benefits
The Labor Department plans to cover initial costs for digital and in-person identity proofing offerings for states to use in the unemployment system.
NARA has a plan to tackle its backlog, and its inspector general has thoughts
The inspector general of the National Archives and Records Administration wants the agency to consider not making veterans submit requests for records at all.
OMB preps guidance on AI in government
The White House hosted top tech CEOs on Thursday, and announced new measures meant to address AI—including coming draft guidance around the use of AI in government agencies.
Spamming democracy
The threat and promise of generative AI in the regulatory process.
The White House has questions about AI surveillance in the workplace
The request for information is the latest in the administration's work on AI. Last week, four enforcement agencies released a joint letter pledging to enforce anti-discrimination laws in the AI arena.
OPM tests chatbot for retirement services
The retirement services chatbot is designed to answer easy questions to free up call center resources for more complex inquiries.
President’s AI advisory committee says the government needs clearer leadership on the technology
Commerce Secretary Gina Raimondo said during a Tuesday meeting with the advisory committee that the government needs “to come up with some ways to do no harm [in AI] in the immediate – like this week, next month, three months, six months.”
NIST sets sights on implementing identity provisions from the CHIPS Act
According to a recent roadmap, NIST is looking to issue guidance on how federal, state and local governments can offer attribute validation services.
GSA unveils new USA.gov websites
The new versions of USA.gov and USA.Gov en Español come after beta testing by the agency to make the sites more user-friendly.
USDA aims to build in-house tech talent, CX expertise with new digital services team
The department's own digital services team will be modeled after other “tour-of-duty” style models in government like the USDS.
Some states may be barring the door to unemployment benefits
Despite Labor Department guidelines, nine states are requiring UI applicants to verify their identity before submitting applications.
Stakeholders wonder how to sustain CX momentum long-term
Is it time for a national strategy for customer experience?
National Park Service considers a digital park pass
Making a digital option for the American the Beautiful pass series that would live on mobile phone wallets is a goal shared by Sens. Steve Daines (R-Mont.) and Angus King (I-Maine), who introduced a bill that would require digital passes in February.
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