Is the Biden administration's management agenda getting back on track?
On the federal contracting front, reforms seem to be working better in practice than in theory.
On Tax Day, it’s time for a more equitable and accessible way to file
The IRS has the infrastructure and data in place to provide taxpayers with a free and equitable e-filing system of its own.
Smarter risk analysis can help tax agencies crack down on identity fraud
With the right data, agencies can better drive positive interactions with legitimate constituents while mitigating fraud risk.
The challenges of collective cyber defense
The federal government can leverage existing tools to meet some of the most demanding operational challenges posed by the national cybersecurity strategy.
Why formal government communications work better than informal ones
A study looks at how expectations of government style influence how citizens respond to messaging.
Why it's time for a pivot on digital identity
COMMENTARY | The White House should rethink their approach to reducing identity theft in public benefits to align with the broader objective outlined in the National Cybersecurity Strategy—one that would invest in digital identity infrastructure that can reduce identity theft and cybercrime in every sector.
Three ways federal agencies can align with the equity executive order
Knowing who to reach, customizing communications and leveraging data are key to making the Biden administration's executive order on delivering benefits and services to underserved communities work in practice.
Dissenting from our toxic political culture
Steve Kelman says it's important in this highly partisan era to find points of disagreement with one's own party.
Federal procurement is poised for reform—here's what to keep in mind
Increased collaboration between the private and public sectors will help all parties involved understand how best to modernize government systems while minimizing potential disruptions to critical operations.
Why it's time to supercharge data infrastructure funding
Advances in technology have set the stage for pivotal collaborations between computer scientists, statisticians, mathematicians and domain scientists—but government needs to pitch in.
Building accountability into the coming spyware ban
A long-anticipated executive order to block foreign commercial spyware should also come with accountability for companies that neglect cybersecurity best practices.
Remembering Professor Carter
Steve Kelman reflects on the former defense secretary's life in government and academia.
Measuring for management
Steve Kelman is impressed with how today's senior federal civilian and military managers approach performance data.
Making risk work for you
Why cybersecurity risk management requires more than just threat mitigation.
Making an apology
On a trip to Taiwan, Steve Kelman reflects on the importance of apologies.
Ransomware and resilience
It's not how hard you get hit, an industry expert argues, but how quickly you get back up.
Lessons from Taiwan's rise to dominate the computer chip industry
Steve Kelman notes that an assertive industrial policy can yield big wins for governments willing to invest and manage their investments.
Let's not cancel TikTok
Steve Kelman argues that First Amendment rights come ahead of vaguely articulated national security concerns when it comes to the China-owned social media app.
Improving CX through data and testing
We must gauge the scale and nature of the challenges we're facing before we charge headlong into trying to solve them and risk investing time, effort and public money in the wrong places.
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