People

A career fed does a stint at USDS

Steve Kelman checks in with procurement innovator and past Fed 100 winner Mark Junda on his latest chapter.

Digital Government

Improving the citizen experience one phone call at a time

Knowledge-based authentication for call centers is cumbersome and can increase risk of spoofing, but there are tech-based alternatives.

Cybersecurity

Promoting an innovative workforce through DevSecOps

DevSecOps has the power to set a new standard for the way the DOD -- and the rest of the federal government -- executes work.

Workforce

White House names GSA senior leaders

The Biden-Harris administration tapped former officials to senior slots at the General Services Administration, but the nomination of an administrator is still to come.

Innovation among feds is alive and well

Steve Kelman shares some survey data on how career executives see innovation in their agencies.

Digital Government

White House mulls CXO role at agencies

The White House is considering whether to formalize the customer experience officer role, but also thinking about the position's impact on IT.

A tribute to micro-innovations

Steve Kelman thinks more organizations should take a lesson from the Peak Academy's commitment to incremental change.

IT Modernization

Ethics vs. compliance in AI

Tech experts warn against treating ethics as like just another box on a compliance checklist.

Digital Government

GSA announces 2021 Presidential Innovation Fellows

The upcoming group is the most diverse cohort to date, including 34 fellows that will work across 22 federal agencies.

Workforce

Army tests out augmented reality with training

As social distancing becomes the norm, the Army increasingly looks to virtual training.

Digital Government

Army experiment highlights need for coders at the edge

After a big experiment using more than 30 different developing technologies at Yuma Proving Ground, the Army is certain it will need two things: more software workers and smaller tactical operating units.

Acquisition

DOD refreshes acquisition policies

The Defense Department released a long-awaited update of policies governing its buying practices, with an eye to rapid technology acquisition.

IT Modernization

VA reboots health record rollout

Leaders of the VA's $16 billion health record modernization plan look to jumpstart their implementation schedule.

IT Modernization

To save billions, let's finally put government forms to work

Reimagining form-based data collection as a shared service could transform many agencies' operations.

IT Modernization

Speeding up the military's 'kill chain'

The military's need for quick technological development is hamstrung by politics, acquisition, and culture. FCW talks with former Senate staff director Christian Brose about his new book on the future of warfare.

IT Modernization

Secure and rapid modernization takes innovation from all sides

As the past few months have shown, close collaboration and aggressive sharing of lessons learned can pay big dividends.

Digital Government

Cheriyan to exit GSA

After leading a rapid expansion of the General Services Administration's Centers of Excellence program, the agency's Technology Transformation Services director will leave for the private sector in a couple of weeks.

IT Modernization

DOD wants to overhaul its software development by 2025

The Defense Department wants virtually all of its new software initiatives to use modern software development methodologies, such as agile and DevSecOps, by 2025.

Workforce

Civic tech internship programs wins Harvard innovation challenge

Steve Kelman notes the latest accomplishment for the federally focused Coding it Forward initiative.

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