SSA

Caller ID woes contributed to SSA disability backlog

Disability determinations at the Social Security Administration slowed during the worst days of the pandemic, and a hitch in a mobile device service played a part.

  • By Adam Mazmanian

SSA says it will offer data matches to government benefit programs

The Social Security Administration offers data validation services for the financial services sector. It now says it plans to offer similar verification services to government benefit programs.

  • By Natalie Alms

IG: Social Security isn't moving fast enough on agile development

An Inspector General report published this month said the Social Security Administration is still struggling to mature its agile development processes and not yet transitioning away from costly outdated technology.

  • By Chris Riotta

Improved data sharing between SSA, USDA could streamline benefits delivery

Online application pilots are on the horizon with a new data-sharing update between the Social Security Administration and Department of Agriculture.

  • By Natalie Alms

Audit finds trouble in SSA's agile software development

A new report said the Social Security Administration failed to implement key best practices in agile development.

  • By Chris Riotta

SSA plans to bring workers back to the office

Field office and teleservice employees at the Social Security Administration will still have some ability to telework even after the agency implements a "reentry process" for managers and staff.

  • By Natalie Alms

GOP lawmakers seek answers on SSA's acting leadership

Five Republicans are asking the Government Accountability Office to clarify legal limits under the Federal Vacancies Reform Act of the term and authorities of the acting commissioner of the Social Security Administration, who was installed after President Joe Biden fired two top leaders in July.

  • By Natalie Alms

Unions press SSA leaders for a new contract, workplace safety plan

Biden ousted top leaders at the Social Security Administration last month, but some union officials say more personnel change is needed further down the ladder.

  • By Natalie Alms

Biden ousts Social Security Administration Leadership

After a recent Supreme Court ruling suggested SSA's top leaders could be replaced before their terms expired, the White House moved late on July 9 to do just that.

  • By Natalie Alms

Unions seek a new contract at SSA, press Biden to fire Trump holdovers

President Joe Biden reversed much of his predecessor's workforce agenda in the first days of his administration via executive order, but unions at the Social Security Administration are unhappy with the pace of implementation of new policies.

  • By Natalie Alms

Federal job satisfaction continues to lag behind private sector

The annual 'Best Places to Work' report indicates that almost 60% of the federal workforce teleworked full-time during the peak lockdown period of the COVID-19 pandemic.

  • By Natalie Alms

SSA under pressure to reopen Trump-era union contract

The Social Security Administration is under fire from unions and congressional Democrats unhappy with the agency's pace in implementing the Biden administration's changes to labor-management relations, and many are seeking the ouster of the Trump-appointed agency heads.

  • By Natalie Alms

Lawmakers probe telework's impact on federal jobs, hiring

Although the move to telework has presented challenges, agency officials told senators at a hearing emphasized the benefits in terms of hiring and productivity.

  • By Natalie Alms

GAO: SSA's contracting guidance lacks agility

The Social Security Administration has embraced agile software development, but needs to delineate how contracting personnel fit into the picture, says federal watchdog

  • By Mark Rockwell
Featured eBooks

No failures, but some declines in 10th round of agency FITARA grades

Although all two dozen agencies got passing grades on the latest Federal IT Acquisition Reform Act (FITARA) scorecard, some agencies had cybersecurity and reporting challenges.

  • By Mark Rockwell

AI's true benefit for government

Productivity projections assume that federal workers and executives are widely empowered to make the most of the new AI tools at their disposal, but at present, this is not the case.

  • By Ira Entis

Agencies begin slow return to the office as COVID restrictions ease

Veterans Affairs, State, Agriculture and other federal agencies are ramping up operations and bringing more workers into the office.

  • By Lia Russell

FLRA puts SSA judges' contract on hold

The reversal pauses of the implementation of a new contract while a lawsuit against a subcomponent of the Federal Labor Relations Authority plays out.

  • By Lia Russell

SSA didn't share key information with judges union, arbitrator finds

The decision comes as the Association of Administrative Law Judges is in the midst of a lawsuit against component of the Federal Labor Relations Authority.

  • By Lia Russell

Connolly: Pandemic response hindered by administration telework rollbacks

The Trump administration's response to keep the federal government operational during the COVID-19 pandemic was hindered by early decisions to roll back telework programs, according to Rep. Gerry Connolly (D-Va.), the chairman of the Government Operations subcommittee of the House Oversight Committee.

  • By FCW Staff

SSA judges sue Impasses Panel

The Association of Administrative Law Judges has become the second federal sector union to sue the Federal Service Impasses Panel.

  • By Lia Russell